Yo, I have a iPhone 5S without a warranty and I updated it to iOS 8.3 from iOS 8.2 and the touch ID keeps saying unable to complete set-up but sometime it works, it was working properly before the update. Can I take it to Apple store to fix the problem even though my warranty ran out and the problem is caused by Apple's software?
iPhone 5s, iOS 8.3
To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Touch ID feature. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider. They might be able to replace only the Home button, but that would be their decision to make after taking a look at your device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Hi,
I tried what you told me to do and it's the same problem, I am going to take it tomorrow. Will they charge me because my warranty is over but it's their fault and I'm not the only one with the problem.
Thank You
You're welcome.
I'm afraid that you'll have to pay for the phone getting serviced, you'll have to wait what they decide to do.
Touch ID fail
