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emails - about purchases that i have not made

I just received an email about a purchase i have supposedly made with an unregistered device .

When i click the sign in link on the email - i get a few boxes asking my bank details - this i did not fill out since i know i have not bought anything for about three years . I then returned the email and it just bounced back to me . I then loaded up iTunes - checked my purchase history and guess what? its not listed !



Im assuming this is a scam ? please can someone assure me apples store is concrete in regard to purchases ?


Has anyone else had this happen recently? i received this email early this morning...


Any enlightenment would be lovely - thanks.

iPod touch

Posted on May 4, 2015 3:31 AM

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Posted on May 4, 2015 4:36 AM

Hi London Guy,


Yes, that is a common form of scam and is reported here frequently.


You were correct to check your Purchase History to see if there was really a purchase, and to avoid entering any account/bank details.


For more information, see:


"Identifying fraudulent "phishing" email"

http://support.apple.com/kb/HT4933


"Identifying legitimate emails from the iTunes Store"

http://support.apple.com/kb/HT2075

1 reply
Question marked as Best reply

May 4, 2015 4:36 AM in response to londonguy0208

Hi London Guy,


Yes, that is a common form of scam and is reported here frequently.


You were correct to check your Purchase History to see if there was really a purchase, and to avoid entering any account/bank details.


For more information, see:


"Identifying fraudulent "phishing" email"

http://support.apple.com/kb/HT4933


"Identifying legitimate emails from the iTunes Store"

http://support.apple.com/kb/HT2075

emails - about purchases that i have not made

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