REMOTE DESKTOP (MICROSOFT) NOT WORKING SINCE YOSEMITE UPDATE. ANY ONE KNOW A FIX FOR THIS ?

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UKELELE1931 Author

Level 1

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REMOTE DESKTOP (MICROSOFT) NOT WORKING SINCE YOSEMITE UPDATE. ANY ONE KNOW A FIX FOR THIS ?

MICROSOFT RDP HAS WORKED FINE WITH YOSEMITE.

AIRPORT UTILITY IS UP TO DATE.

SINCE YOSEMITE UPGRADE THERE IS NO ABILITY TO CONNECT FROM HOME TO OFFICE.

IOS DEVICES CAN CONNECT BUT THEY ARE CELLULAR ANYWAY SO IT SEEMS TO BE CONNECTED TO THE WIFI NETWORK.

I AM RUNNING MY CONNECTION TO THE INTERNET ON A RECENTLY PURCHASED NETGEAR ROUTER.

THERE IS ALSO A TIME CAPSULE IN MY SETUP.

ANY SUGGESTIONS ?

iMac, OS X Yosemite (10.10.3)

Posted on May 4, 2015 4:33 AM

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Answer 1

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John0001

Level 2

395 points

May 4, 2015 6:19 AM in response to UKELELE1931

I don't seem to have the issue you have, and I'm forced to use M$ RDP for work. Are you running the latest version of RDP? It's free on the Mac App Store.

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Answer 2

UKELELE1931 Author

Level 1

0 points

May 4, 2015 6:21 AM in response to John0001

Yes I'm running the latest update from the App Store and have tried deleting it and re-installing as well.

Have also run Disk Utility permissions verify and repair

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Answer 3

Rudegar

Level 10

170,880 points

May 4, 2015 8:14 AM in response to UKELELE1931

maybe your firewall or router blocks the ports the program needs

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Answer 4

John0001

Level 2

395 points

May 4, 2015 9:22 AM in response to Rudegar

Thats a good point. Let's troubleshoot network connectivity.

Open RDP, right click your connection and select edit, then copy the PC name.

open terminal Finder > Utilities > Terminal and type the following

telent YourPCName 3389

where "YourPCName" is the name you copied above. Hit enter

You won't get a "success" message or anything, if the terminal window just goes blank, then there is not a firewall/network issue.

If you clearly get an error, then it's either Firewall or DNS. Try the following in terminal

ping YourPCName

if it starts showing an IP address, line by line by line, then it is definatelly a firewall issue

if not, trying getting the IP address from the winders box by opening a command prompt and type

ipconfig

do all the above again but use the IP address in place of YourPCName

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