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Cannot reset iPad

Hi,



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I have forgotten my passcode and am trying to do a Recover via ITunes. iTunes keeps asking "To allow access, please respond on your iPad" - but I can't since I don't know the passcode. I've tried this on 2 separate Windows desktops and get the same answer.


I've tried wiping via FindMyPhone but it says the iPad has no internet access.


Any ideas how I can reset my iPad to factory settings?

iPad Air, iOS 8.3

Posted on May 4, 2015 5:56 AM

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Question marked as Best reply

Posted on May 5, 2015 10:32 PM

Have you tried using recovery mode to restore?

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

2 replies

Cannot reset iPad

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