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wifi calling option not available in my sttings 5s

I am trying to set up my 5s to enable wifi calling however the option to turn on wifi calling is not on my phone. I have gone to settings>phone but the option is not there. I am in the UK and on EE network so this feature should be available to me. Anyone help?

iPhone 5s, iOS 8.3

Posted on May 4, 2015 8:02 AM

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Posted on May 4, 2015 8:26 AM

A simple first step is to restart your router. Unplug it and let it rest for a moment or two, then plug it back in. While you're waiting, you might as well power down your iPhone also.


Be sure to read all the requirements for Wi-Fi calling here: Make a call over Wi-Fi - Apple Support.


The last step refers you to another Support document, here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support. In that document, Step 6 describe how to reset your iPhone's network settings. Do that also.

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Question marked as Best reply

May 4, 2015 8:26 AM in response to jaca89

A simple first step is to restart your router. Unplug it and let it rest for a moment or two, then plug it back in. While you're waiting, you might as well power down your iPhone also.


Be sure to read all the requirements for Wi-Fi calling here: Make a call over Wi-Fi - Apple Support.


The last step refers you to another Support document, here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support. In that document, Step 6 describe how to reset your iPhone's network settings. Do that also.

wifi calling option not available in my sttings 5s

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