Q: I got my phone wet (spilled water on it, not submerged) and it has dried out in rice for 2 days. I keep getting "connect to itunes" screen. Tried to restore and got error 4013. Should I assume it is dead for good or is there still hope?

I got my phone wet (spilled water on it, not submerged) and it has dried out in rice for 2 days. I keep getting "connect to itunes" screen. Tried to restore and got error 4013. Should I assume it is dead for good or is there still hope?

iPhone 5c

Posted on May 4, 2015 7:09 AM

I have this question too

Q: I got my phone wet (spilled water on it, not submerged) and it has dried out in rice for 2 days. I keep getting "connect to ... more

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by gail from maine,

gail from maine May 4, 2015 7:15 AM in response to mully5
Level 7 (26,875 points)

iCloud

May 4, 2015 7:15 AM in response to mully5

Here is the Apple Support article concerning the error you are seeing. Follow the troubleshooting steps to see if you can get your device to respond:

iOS: Restore errors 4005, 4013, and 4014 - Apple Support

Best of luck!

Cheers,

GB
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Q: I got my phone wet (spilled water on it, not submerged) and it has dried out in rice for 2 days. I keep getting "connect to itunes" screen. Tried to restore and got error 4013. Should I assume it is dead for good or is there still hope?

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by gail from maine,

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