I have problems with opening the launchpad

Question

I did an Etesoft-Check and this is what came out. Can someone please help me with this. I&#x27;m a newbie....😊Problem description:Launchpad doesn’t open.EtreCheck version: 2.2 (132)Report generated 5/4/15, 4:13 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    MacBook Air (13-inch, Early 2014) (Technical Specifications)    MacBook Air - model: MacBookAir6,2    1 1.4 GHz Intel Core i5 CPU: 2-core    4 GB RAM Not upgradeable        BANK 0/DIMM0            2 GB DDR3 1600 MHz ok        BANK 1/DIMM0            2 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 38 - SN &#x3D; D864454181TF90JAHVideo Information: ℹ️    Intel HD Graphics 5000        Color LCD 1440 x 900System Software: ℹ️    OS X 10.10.3 (14D131) - Time since boot: 2 days 20:30:16Disk Information: ℹ️    APPLE SSD SD0128F disk0 : (121,33 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB        Macintosh HD (disk1) / : 120.15 GB (34.71 GB free)            Core Storage: disk0s2 120.47 GB OnlineUSB Information: ℹ️    Apple Internal Memory Card Reader    Apple Inc. BRCM20702 Hub        Apple Inc. Bluetooth USB Host ControllerThunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /Library/Application Support/Avast/components/fileshield/unsigned    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]        /Library/Application Support/Avast/components/proxy/unsigned    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]        /System/Library/Extensions    [not loaded]    com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) [Click for support]    [not loaded]    com.tectona.driver.PL2303 (1.3.0) [Click for support]        /Users/[redacted]/Library/Application Support/DAEMONToolsAgent/DAEMONToolsAgent.app    [not loaded]    com.disc-soft.DAEMONTools.VirtualSCSIBus (1.0.2 - SDK 10.8) [Click for support]Problem System Launch Agents: ℹ️    [killed]    com.apple.accountsd.plist    [killed]    com.apple.AirPlayUIAgent.plist    [killed]    com.apple.bird.plist    [killed]    com.apple.CalendarAgent.plist    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.cloudd.plist    [killed]    com.apple.cloudphotosd.plist    [killed]    com.apple.coreservices.appleid.authentication.plist    [killed]    com.apple.coreservices.uiagent.plist    [killed]    com.apple.EscrowSecurityAlert.plist    [killed]    com.apple.icloud.fmfd.plist    [killed]    com.apple.iconservices.iconservicesagent.plist    [killed]    com.apple.Maps.pushdaemon.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.pbs.plist    [killed]    com.apple.photolibraryd.plist    [killed]    com.apple.pluginkit.pkd.plist    [killed]    com.apple.printtool.agent.plist    [killed]    com.apple.SafariNotificationAgent.plist    [killed]    com.apple.sbd.plist    [killed]    com.apple.scopedbookmarkagent.xpc.plist    [killed]    com.apple.secd.plist    [killed]    com.apple.security.cloudkeychainproxy.plist    [killed]    com.apple.spindump_agent.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    26 processes killed due to memory pressureProblem System Launch Daemons: ℹ️    [killed]    com.apple.awdd.plist    [killed]    com.apple.cache_delete.plist    [killed]    com.apple.coresymbolicationd.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.diagnosticd.plist    [killed]    com.apple.emond.aslmanager.plist    [killed]    com.apple.GSSCred.plist    [killed]    com.apple.icloud.findmydeviced.plist    [killed]    com.apple.iconservices.iconservicesagent.plist    [killed]    com.apple.iconservices.iconservicesd.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.installd.plist    [killed]    com.apple.MobileFileIntegrity.plist    [killed]    com.apple.nehelper.plist    [killed]    com.apple.networkd_privileged.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.periodic-daily.plist    [killed]    com.apple.sandboxd.plist    [killed]    com.apple.softwareupdate_download_service.plist    [killed]    com.apple.softwareupdated.plist    [killed]    com.apple.spindump.plist    [killed]    com.apple.sysmond.plist    [killed]    com.apple.systemstatsd.plist    [killed]    com.apple.tccd.system.plist    [killed]    com.apple.wdhelper.plist    [killed]    com.apple.xpc.smd.plist    [killed]    org.cups.cupsd.plist    27 processes killed due to memory pressureLaunch Agents: ℹ️    [running]    com.avast.update-agent.plist [Click for support]    [loaded]    com.avast.userinit.plist [Click for support]    [running]    com.smarttech.boardservice.plist [Click for support]    [running]    com.smarttech.floatingtools.plist [Click for support]    [running]    com.smarttech.ink.plist [Click for support]    [failed]    com.smarttech.SBWDKService.plist [Click for support]    [running]    com.smarttech.smartnotification.plist [Click for support]    [running]    com.smarttech.systemtrayicon.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.avast.init.plist [Click for support]    [loaded]    com.avast.uninstall.plist [Click for support]    [loaded]    com.avast.update.plist [Click for support]    [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]    [loaded]    com.rockysandstudio.WUHelper.plist [Click for support]User Launch Agents: ℹ️    [loaded]    com.avast.home.userinit.plist [Click for support]    [failed]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]    [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]    [failed]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]    [failed]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]    [failed]    com.disc-soft.DAEMONTools.DAEMONToolsAgent.plist [Click for support]    [loaded]    com.google.keystone.agent.plist [Click for support]    [running]    com.spotify.webhelper.plist [Click for support]User Login Items: ℹ️    uHD-Agent    UNKNOWN  (missing value)    iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Spotifree    UNKNOWN Hidden (missing value)    SpeechSynthesisServer    Programm  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)    Spotify    Programm Hidden (/Applications/Spotify.app)    Wondershare Helper Compact    Programm  (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)Internet Plug-ins: ℹ️    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Default Browser: Version: 600 - SDK 10.10User internet Plug-ins: ℹ️    BlueStacks Install Detector: Version: UnknownSafari Extensions: ℹ️    YouTubeUnblocker    Ghostery    ClickToFlash    iTube Studio    DuckDuckGo    AdBlock    Adblock Plus3rd Party Preference Panes: ℹ️    Flash Player  [Click for support]    SMART Board  [Click for support]Time Machine: ℹ️    Time Machine not configured!Top Processes by CPU: ℹ️        16%    VLC         8%    WindowServer         3%    soffice         3%    coreaudiod         2%    distnoted(2)Top Processes by Memory: ℹ️    529 MB    kernel_task    508 MB    com.apple.WebKit.WebContent(19)    242 MB    JavaAppLauncher    119 MB    com.avast.daemon    78 MB    SafariVirtual Memory Information: ℹ️    35 MB    Free RAM    3.96 GB    Used RAM    293 MB    Swap UsedDiagnostics Information: ℹ️    May 1, 2015, 10:32:38 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-05-01-223238_[redacted].c pu_resource.diag [Click for details]    May 1, 2015, 07:41:59 PM    Self test - passed

BobHarris · Accepted Answer

You have way too many 3rd party apps automatically startup up when you boot and/or login.  4GB is not much RAM these days.  All of the EtreCheck kernel extenions, launch daemons, launch agents that do NOT start with com.apple, are 3rd party additions.Also get rid of your anti-malware software.  It is not needed, and you do not have the RAM to support it.How does Mac OS X protect me? &lt;http://www.thesafemac.com/mmg-builtin/&gt;

candy_by_the_sea · Answer

Thank you Bob.

Lexiepex · Answer

-- You really have to uninstall Avast! it is crippling software on your mac. This really is your problem.-- Uninstall all three adblockers f(Ghostery, AdblockerPlus, Adblock) in Safari.if you really want an adblocker then only install Adblock in Safari.-- IMHO you have enough Ram. See in Activity Monitor in the Memory tab, on the bottom under memory pressure. If you are using "ram-eaters" then you will see when you have to upgrade the ram.-- Remove all entries in  SystemPreferences-&gt;Users&amp;Groups-&gt;LoginItems, with the minus sign underneath.and then restart.Lex

candy_by_the_sea · Answer

Thank you Lex. I uninstalled Avast. But do you have a solution to my problem with the launchpad? I can&#x27;t access it neither from the dock nor from the program folder.Candy

Lexiepex · Answer

OK, you should do the rest also.Now this: start the mac while holding the Shift key; it starts (slow) in the "SafeMode" (without everything that is not absolutely necessary for OSX):start Launchpad. Does it start? Then restart normally and post here if this was enough to solve he issue.

candy_by_the_sea · Answer

awesome, thanx!

Lexiepex · Answer

Great.Remember this: the start in SafeMode clears most system caches. Often that is enough to "cure" a simple issue.Lex