my apple watch distance is way off

Hey,


using the Workout app on the Watch is just not practicable. Are any of you experiencing exact distances?


I havent once. Though using iPhone 6 while running and no other apps besides the workout app running. Apple needs to fix this asap. Especially cause they put so much emphasis on the training abilities of the watch.


Greets

Watch Sport 42mm

Posted on May 4, 2015 7:35 AM

Reply
83 replies

May 20, 2015 9:07 AM in response to d.giese

I plan on going out on a run tomorrow morning, so I haven't had a chance to try it just yet. Someone on the iMore forums did say he went on a 5-mile run, and it was spot on until mile 2, then dropped behind .15 miles, and stayed there until the end of the run (no further drifting). It appears like a single loss of GPS signal halfway through, which sometimes has been known to happen, and which of course screwed up the overall pace. He did say however that his instant pace throughout seemed correct otherwise, since the estimate was generally spot-on.

May 21, 2015 4:13 AM in response to zecanard

No improvement after 1.0.1 update. In fact is slightly worse for me. See below. Both Nike and Runkeeper are nearly identical and workout is at 11.5K so off by 0.7-0.8K which is huge. I'd accept 0.1-0.2 as a rounding error but this is unusable. Not apple supports response to me is that it is 3rd party apps that are wrong not their unproven version 1.0 app that we are all having problems with. Note in past I've also distanced off this particular run with a Garmin as well and can control 12.2K is the true distance. Pretty annoyed by Apple on this one so far. Also note this run was done with calibration on. I now have 4+ hours of calibrated runs and it just seems to be getting worse. Don't even want to thibk about how bad it would be if I ran without the phone...


User uploaded file

User uploaded file

User uploaded file

May 21, 2015 6:59 AM in response to d.giese

No improvement for me. I just ran 3.5 miles (on a course where I know that's the correct distance) and the Apple Watch says 3.16 miles. RunKeeper says 3.52 miles, so it's not the GPS. I'm very disappointed that they didn't fix this. iPhone is in a spibelt around my waist during run.


(Outdoor cycling still is getting the distance correct, and I use RunKeeper at the same time, so I don't think it's a problem with both apps running.)

May 21, 2015 8:33 AM in response to Winston Churchill

I've had my watch for a couple of weeks now and have found that the distances are very different from RunKeeper which I have been using for years (and is very accurate). For example, one of my regular 4.64 mile runs is being calculated at 5.73 with the watch. I would expect somewhat different results between GPS and non-GPS apps, but that's quite a significant difference. I do like the convenience of the watch over carrying my iPhone, so I am holding out hope that the accuracy will be improved.

May 21, 2015 10:24 AM in response to fg37

hey, so I just took a little run.. less than one km - just to try the update out. what I saw looked satisfying. the pace was at least to my feeling pretty accurate. but i guess ill have to take it on a longer run tmrw to see if the problem is really fixed - at least for me. sry to hear that you still have probs. :/

Jun 2, 2015 7:12 PM in response to zecanard

I've logged some additional runs, all with the iPhone in an armband. After resetting and recalibrating since updating to 1.0.1, I'm still seeing distances off by 5-10%. I did notice that my first calibration runs on flat, level surfaces at an even pace were pretty accurate. However, I do nearly all my runs on uneven, hilly surfaces, with much more variation in pace and arm movement, and these are all inaccurate on the Apple Watch (even though the iPhone GPS data captures these runs accurately). It makes sense that it would be difficult for motion calibration to really "understand" how arm movement translates to distance on these hilly, uneven runs.


Since I'm happy to run with my phone anyway, I wish there were a setting to let the GPS override the calibration data. I submitted this as a suggestion to Apple. In the meantime, I'll trust RunKeeper with my actual running stats, and take the workout app and activity rings with a big grain of salt!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my apple watch distance is way off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.