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Helpful answers
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by Winston Churchill,May 4, 2015 9:51 AM in response to brian•woodahl
Winston Churchill
May 4, 2015 9:51 AM
in response to brian•woodahl
Level 10 (103,646 points)
Apple TVI don't think it says in the documentation I've seen, but I suspect if it won't connect, it may be because it's not supported. I assume it's 2.4 GHz
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May 20, 2015 1:52 PM in response to brian•woodahlby t81martin,My coworker is seeing this as well at the office. With Bluetooth off, the watch disconnects from the phone. My understanding is that this should not happen if the watch was connected to wifi as well. This is with an Enterprise network at work that uses 802.1x certificates on the iPhone.
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May 20, 2015 4:29 PM in response to t81martinby RicD,I've seen the same thing when my iPhone is on my company's network. I know from observing my home network, when my watch attaches through WiFi, it shows on the network as an independent device. My theory is that since the watch does not have an 802.1x certificate for my company network, it does not connect, even though it is getting the network name, username, and password from the iPhone.
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May 27, 2015 4:15 PM in response to brian•woodahlby t81martin,Anything else been discovered regarding connecting the watch to enterprise wifi networks? Or is this just a fact meaning that those of us in offices using such networks will have to rely on bluetooth range to keep the watches operational?
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May 27, 2015 11:44 PM in response to RicDby nick101,RicD wrote:
My theory is that since the watch does not have an 802.1x certificate for my company network, it does not connect, even though it is getting the network name, username, and password from the iPhone.
That's very likely
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Sep 22, 2015 7:28 AM in response to brian•woodahlby michael.g.l,I have at the College WPA2 Enterprise and in my home, i have also that infrastructure. On WPA2 Personnal (802.11) it does work flawlessly but on 802.1X not at all. I reached Apple and nobody have a clue about what is 802.1X so.. As mentioned here : About Bluetooth and Wi-Fi on Apple Watch - Apple Support "
our Apple Watch can connect to a Wi-Fi network:
- If your iPhone, while connected to your watch with Bluetooth, has connected to the network before.
- If the Wi-Fi network is 802.11b/g/n 2.4GHz.
For example, your Apple Watch won't connect to 5GHz Wi-Fi or public networks that require logins, subscriptions, or profiles. When your Apple Watch connects to a compatible Wi-Fi network instead of your iPhone connection,
appears in the Settings Glance."What does it mean by Profiles? The one that you put in the iPhone? For that, i dont mind... but does they want to say Certificate? And what do they mean by Public Wi-Fi? Enterprise one? That would be really bad to say that enterprise Wi-Fi is public's one..
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Sep 22, 2015 7:35 AM in response to michael.g.lby nick101,Public wifi networks are those like the ones in coffee shops, shopping malls and so on. Commonly, to access them, you go to a web page in your browser and enter some credentials. If you have to enter the credentials each time you connect, the Watch will not be able to connect independently.
Some public networks install a profile on your phone so that it connects automatically when you're in range (so you don't have to enter the credentials each time); again, in these cases, the Watch can't connect independently
I hope that makes sense.
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Sep 22, 2015 7:44 AM in response to nick101by michael.g.l,But if it is a private network with direct 802.1X with certificate (trusted) and accepted already on the iPhone why the WATCH doesn't get that certificate? I can put a certificate so easily in my Apple TV why not Apple WATCH? Apple was promoting the use of Apple WATCH in hospital. I dont think people in hospital will always have their iPhone in their pocket. And i dont think Hospitals will create a Wi-Fi 802.11 along their 802.1X just for Apple WATCH...
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Sep 22, 2015 8:02 AM in response to michael.g.lby nick101,I suppose that the Watch doesn't have the ability to handle 802.1x certificates at present - although I don't know for sure.
You can feed back to Apple here: http://www.apple.com/feedback
I think you may be overstating how bad a problem it is if staff have to carry their phones with them. The phone is a key medical tool on its own - diagnostic apps and databases, ability to write and record notes, take pictures etc. The Watch can only handle a small fraction of that - even with native apps, the tiny screen will always be a limitation to handling data
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Nov 8, 2015 2:32 AM in response to brian•woodahlby Willian Zhang,I‘m having the same issue and maybe this would help
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