Audio on iphone 5

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Audio on iphone 5

All incoming calls to my iphone 5 are defaulting to Headphones- even though I have no headphones plugged in. When i press the speaker button on the audio menu, the call does come through the phone's speaker. On outgoing calls, I can only be heard if I use the speaker

iPhone 5, iOS 8.3, Headphone is default- even though n

Posted on May 4, 2015 10:56 AM

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Answer 1

brenden dv

Community Specialist

May 6, 2015 11:21 AM in response to thracy

Hello thracy,

I'm sorry to hear you are having these issues with your iPhone. If you are having issues with the receiver on your iPhone (as opposed to, say, the headphones or the speakerphone function), you may find the troubleshooting steps outlined in the following article helpful:

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

Sincerely,

- Brenden

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