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iTouch 5th Gen. dead, will not charge

Hi. My 5th gen iTouch is just over 1 year old. Two weeks ago, I noticed that it would not charge. I tried a couple of different wires that work with my iPhone 6, but none worked. I tried to reset by pushing the power and center button, while I still had battery and it seemed to start the reset. I also tried to get on to the computer to download photos, but it would not work. The iTouch was not found which makes me think the connection inside the iTouch is bad. The battery died and it will not recharge. Help?

iPod touch, iOS 5.1.1

Posted on May 4, 2015 11:40 AM

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Question marked as Best reply

Posted on May 4, 2015 12:38 PM

Not Charge

- See:

iPod touch: Hardware troubleshooting

iPhone and iPod touch: Charging the battery

If you can’t charge your iPhone, iPad, or iPod touch

- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G iPod

Iphone 5 lightning port charging problem - SOLUTION!

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

May 4, 2015 12:38 PM in response to Oswald007

Not Charge

- See:

iPod touch: Hardware troubleshooting

iPhone and iPod touch: Charging the battery

If you can’t charge your iPhone, iPad, or iPod touch

- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G iPod

Iphone 5 lightning port charging problem - SOLUTION!

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

iTouch 5th Gen. dead, will not charge

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