Q: Apple Watch Sport Band Stain Issue

I have Apple Watch Sport SS with White Sport Band for over a week. I just started noticing the stains on the sport band. I thought it was just some dirt or smear, and I cleaned it with a dump cloth, but it appeared to be permanently stained. Is there anyone noticing the same issues? I understand that it may be easy to get stained due to the material, but just over a week? And I've been using it very carefully not to get wet.

Posted on May 4, 2015 9:52 AM

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Q: Apple Watch Sport Band Stain Issue

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by pedro d,

pedro d May 6, 2015 10:47 AM in response to skipthedog
Community Specialists

May 6, 2015 10:47 AM in response to skipthedog
Hello there, skipthedog.

I'm sorry to hear your band seems to have a stain. The following Knowledge Base article offers up some practical information on how to clean the Apple Watch:

Cleaning and wearing Apple Watch - Apple Support

Clean and dry your Apple Watch
Keep your Apple Watch clean and dry. Use a nonabrasive, lint-free cloth. Some models include one*. Because Apple Watch is splash and water resistant (but not waterproof), you can lightly dampen the cloth with fresh water.
Soaps, cleaning products, and abrasive materials shouldn't be used on your Apple Watch. Compressed air and external heat sources like hair dryers can cause damage.
To clean Apple Watch, follow these steps:
Turn off your Apple Watch, and remove it from the charger.
Clean your Apple Watch with a recommended cloth. If needed, you can lightly dampen the cloth with fresh water.
Dry your Apple Watch with a recommended cloth.
If the Digital Crown isn’t turning smoothly, learn how to clean it.

Thanks for participating in the Apple Support Community.

Kind Regards,
Pedro.
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by skipthedog,

skipthedog May 6, 2015 1:06 PM in response to pedro d
Level 1 (0 points)

May 6, 2015 1:06 PM in response to pedro d

Thanks, Pedro! Unfortunately, this stain is permanent, not something you can wipe or wash off. I guess that's expected because of the materials...
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by pedro d,Helpful

pedro d May 8, 2015 12:24 PM in response to skipthedog
Community Specialists

May 8, 2015 12:24 PM in response to skipthedog

Hello again, skipthedog.

Sorry to hear that cleaning the band didnt remmove the stain. Due to the nature of your issue you may want to reach out to another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.

Cheers,
Pedro
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by Patrick123,

Patrick123 May 8, 2015 9:47 PM in response to skipthedog
Level 1 (76 points)

Apple TV

May 8, 2015 9:47 PM in response to skipthedog

Ask how to clean the band, get a response on how to clean the watch. Typical.

White's a tough color, though.

Do this at your own risk, but have you tried rubbing a little harder (in a hidden spot first)? I ask because my blue sport band was making my wrist red and itchy so I took it off and rubbed it firmly with my fingers (nothing abrasive and no soap/chemicals) under running watch. That solved the issue suggesting there was some chemical on it from manufacturing. Maybe it's something similar in your case retaining grit.

Good luck!
-Patrick
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by tmo95,

tmo95 Jul 21, 2015 8:26 PM in response to skipthedog
Level 1 (5 points)

Jul 21, 2015 8:26 PM in response to skipthedog

DId you ever find out how to clean it? Mine has a stain on it also that will not come off.
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by mou8,

mou8 Aug 2, 2015 12:20 PM in response to skipthedog
Level 1 (0 points)

Aug 2, 2015 12:20 PM in response to skipthedog

I used Mr. Magic White Eraser I got from Walgreens and works very well. It's like new band now. Good luck!
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by tmo95,Helpful

tmo95 Aug 2, 2015 2:47 PM in response to mou8
Level 1 (5 points)

Aug 2, 2015 2:47 PM in response to mou8

I also used the Mr. Clean Magic Easer and it looks like new.
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by ericfromsheffield,

ericfromsheffield Aug 3, 2015 10:20 AM in response to skipthedog
Level 1 (5 points)

iPhone

Aug 3, 2015 10:20 AM in response to skipthedog

Why I bought black , I could see this happening to be fair.
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by Peejaychown,

Peejaychown Aug 25, 2015 2:38 PM in response to skipthedog
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Aug 25, 2015 2:38 PM in response to skipthedog

Hi, I used Eucalyptus oil on my stained white sports band, it come up like new.
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by xgurgb,

xgurgb Aug 29, 2015 7:26 AM in response to skipthedog
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Aug 29, 2015 7:26 AM in response to skipthedog

I used a nail varnish remover pad on my white watch strap which was stained by my blue denim jeans. It came off straight away.
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by sammy3055,

sammy3055 Sep 30, 2015 4:12 PM in response to xgurgb
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Sep 30, 2015 4:12 PM in response to xgurgb

mine has a thin light stain looks like a pen mark i didn't notice it till later on the day i tried water sope clorox wipes wd-40 water water just about everything and nothing what should i do
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by churtone,

churtone Feb 17, 2016 1:42 PM in response to skipthedog
Level 1 (0 points)

Feb 17, 2016 1:42 PM in response to skipthedog

My watch band also was stained due to my blue jeans, I used a magic eraser and was discouraged that it did not wipe the stain immediately. If you continue to wipe the band and have patience it will eventually take off the stain. Hope this helps!!
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by Steviewoolnut1,

Steviewoolnut1 Mar 27, 2016 2:42 PM in response to xgurgb
Level 1 (4 points)

Mar 27, 2016 2:42 PM in response to xgurgb

I Just want to say thank you! I've been trying to clean my white vans for months, I actually stopped wearing it for so long because of denim blue stains on my band, just tried your method and it works!! Thank you!!
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by WillowChick,

WillowChick Apr 26, 2016 5:28 PM in response to xgurgb
Level 1 (4 points)

Apr 26, 2016 5:28 PM in response to xgurgb

I used straight acetone. Same thing. Worked like a dream. Brand new look!
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