rossellafromlondon

Q: haptic on iwatch not working

Hi
my haptic notification stopped working.  It worked on first couple of days and now even though I have the strength to the max I do not receive any tap on my wrist.  No notification for incoming calls, messages, Whatsapp etc

 

What should I check?

 

Ross

Apple Watch

Posted on May 4, 2015 11:54 AM

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Q: haptic on iwatch not working

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  • by BonaHoTep1,

    BonaHoTep1 BonaHoTep1 May 4, 2015 2:48 PM in response to rossellafromlondon
    Level 1 (0 points)
    May 4, 2015 2:48 PM in response to rossellafromlondon

    Same here. I rebooted and the haptics came back. This is the second time this has happened to me and both times a reboot fixed it. Disappointing - hard to tell if this is a s/w or h/w problem, i also find the haptic to not be very noticeable and am wondering if i got a faulty unit.

  • by rossellafromlondon,

    rossellafromlondon rossellafromlondon May 5, 2015 12:20 AM in response to BonaHoTep1
    Level 1 (0 points)
    May 5, 2015 12:20 AM in response to BonaHoTep1

    Hi BonaHoTep1
    thank you for your reply.  I will now address this with Apple as it is disappointing as you mention and it seems strange that we both had the same issue.

  • by d4,

    d4 d4 May 6, 2015 6:31 AM in response to rossellafromlondon
    Level 1 (0 points)
    May 6, 2015 6:31 AM in response to rossellafromlondon

    DDid you happen to get the watch wet?  Ibe noticed after getting it wet that the speaker and haptic stop working or are muted until they dry out.

     

    I Guess I'm also curious if I am the only one With this issue.

  • by Nageth,

    Nageth Nageth May 6, 2015 10:20 AM in response to BonaHoTep1
    Level 1 (30 points)
    May 6, 2015 10:20 AM in response to BonaHoTep1

    I've had the same problem. Rebooting fixes it (the rebooting process is actually quite slow too). I'm hoping this isn't a hardware issue.

  • by rossellafromlondon,

    rossellafromlondon rossellafromlondon May 6, 2015 10:40 AM in response to d4
    Level 1 (0 points)
    May 6, 2015 10:40 AM in response to d4

    I did not get it wet.  It just stopped working till a reboot. 

  • by kdvino,

    kdvino kdvino May 7, 2015 12:36 PM in response to rossellafromlondon
    Level 1 (0 points)
    May 7, 2015 12:36 PM in response to rossellafromlondon

    I am having the same problem, and no, I did not get it wet. The haptic was working fine, and then today (one week after I received the watch), the haptic stopped working on Messages. I still received the light taps reminding me to stand up, and email messages seem to trigger a light tap (even though I had the setting on Prominent). I had the haptic set to Prominent for Messages, but it either did not trigger when I received a message or it did not trigger at the Prominent setting. I rebooted the watch (for those of you trying to figure out how to reboot, see Restart or reset your Apple Watch - Apple Support), and I rebooted my phone, and now it is working again.

     

    However, given that others have experienced this problem and rebooting only seems to fix the problem for a little while, I am waiting to see if/when it happens again. The only other thing that I can think of is that I did not wear my watch for two days (left it on the charger). It was working fine before the two day hiatus. That shouldn't make a difference, but does it?????

  • by MertK91,

    MertK91 MertK91 May 9, 2015 6:59 AM in response to rossellafromlondon
    Level 1 (0 points)
    May 9, 2015 6:59 AM in response to rossellafromlondon

    Same here. Haptic and Sound stop working. I dont think it's a  hardware issue because it works if you restart watch. It must be something with the software.

  • by JayMJay,

    JayMJay JayMJay May 15, 2015 10:49 AM in response to MertK91
    Level 1 (0 points)
    May 15, 2015 10:49 AM in response to MertK91

    Same issue.  Stopped sound and haptic notifications after 48hours.  Phone was locked, not in use, etc.    Reset and turning off no help.  Letting battery run down until dead worked at least once.  Hopefully there is a fix, though this is an unseen advantage to the short battery life !

  • by Actomicdesign,

    Actomicdesign Actomicdesign May 27, 2015 12:55 PM in response to d4
    Level 1 (0 points)
    May 27, 2015 12:55 PM in response to d4

    Same with my Apple watch. Every time it gets wet, all sounds and haptic not working.

  • by Purplefittie,

    Purplefittie Purplefittie May 27, 2015 1:17 PM in response to Actomicdesign
    Level 1 (0 points)
    May 27, 2015 1:17 PM in response to Actomicdesign

    Same for me too - harptics worked well to begin with then stopped - reboot helped, but just happened again - that's twice inside four days.

  • by Imanu jaku,

    Imanu jaku Imanu jaku Jun 1, 2015 6:11 PM in response to rossellafromlondon
    Level 1 (0 points)
    Jun 1, 2015 6:11 PM in response to rossellafromlondon

    Same here, haptic worked great for about 5 days.  Today I notice that I'm not getting messages, but when I checked the watch I see that I am, it's just haptic isn't working so I don't notice them come in.  reboots, resets, nothing works 

  • by kdvino,

    kdvino kdvino Jun 10, 2015 1:16 PM in response to rossellafromlondon
    Level 1 (0 points)
    Jun 10, 2015 1:16 PM in response to rossellafromlondon

    So the haptic stopped working again today. This represents the second time that the haptic has stopped functioning. It's been been running fine for the last month, and then randomly, after wearing the watch for several hours, I noticed no prominent haptic notifications were coming through (and they were this morning). I rebooted the watch and rebooted the phone and it is working again...for now.

     

    Apple, please stop this from happening!!!!!!

  • by deggie,

    deggie deggie Jun 10, 2015 4:45 PM in response to kdvino
    Level 9 (54,831 points)
    iPhone
    Jun 10, 2015 4:45 PM in response to kdvino

    Apple isn't here.

     

    Go here to tell them: https://www.apple.com/feedback/watch.html

  • by muendler,

    muendler muendler Jul 8, 2015 1:39 PM in response to deggie
    Level 1 (0 points)
    Jul 8, 2015 1:39 PM in response to deggie

    Same problem. No sound, no haptic feedback every few days.  Reset helps for a few 1-2 days. Any new solutions? New pairing not tested yet.

     

    Thanxs

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