Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mail - Message Body Not Displayed

Been having a problem as of late with the Mac Mail app,

I cant seem to view message bodies and can only see the sender/subject/ect. but no message body.

When I load the message on my phone or icloud.com it e-mail displays fine.

I have tried rebuilding the mailbox twice already but it had no effect.

Any Help?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 4, 2015 1:03 PM

Reply
107 replies

Dec 7, 2015 8:03 AM in response to opf2phl

I have this problem also (10.11.1). It seems to be something to do with indexing or perhaps the PDF viewer? Something like once the daemon to load HTML emails crashes it can't start again until you restart the Mail app. Notice also Mail crashes when you paste a PDF into a mail after you've already started writing the message (but not if you start a new message with the PDF and then write the email). Flaky as h.e.l.l. [was starred out. Is **** really offensive?]. Thanks Apple.

Dec 9, 2015 7:02 AM in response to PaloAltoNG

+1... this is driving me nuts. Things settle out over time but when I receive new emails I have to play games to see a lot of them. Dragging the message to the desktop and then opening it sometimes allows me to view the message body quicker (but not always). Not sure if it is Mail alone or interaction with Office 365 servers. Messages view fine on all iOS devices, the Office 365 web browser and Outlook (running on Parallels in Windows). I don't understand why things that have worked now are broken. Started a few updates ago for me.

Dec 10, 2015 1:07 AM in response to Walrus111

I upgraded to the latest El Capitan yesterday and I think the problem may have been sorted.I was expecting this as the problems started with the last upgrade.

I am now seeing the content in the message body and also getting a sound notification when mail arrives which were the two things the previous upgrade messed up. Hopefully everybody will get sorted this time around....

Dec 17, 2015 7:12 AM in response to tom davis3

The problem went away for me a few days after I posted here, which was before the latest update. I tried some of the remedies suggested here and none worked. So I just kept closing and reopening Mail. After a few days I noticed I no longer had to do that and Mail was working fine. Unless there was an update that happened in the background (I don't check the app store regularly to see what it's updated), I'm not aware of having changed anything to make it suddenly start working properly again. I just think the Mail Gods started smiling on me again. 😉

Mac Mail - Message Body Not Displayed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.