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Helpful answers
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May 6, 2015 2:18 PM in response to Isabella Britain Hillby mario49,Hello Isabella Britain Hill,
After reviewing your post, it sounds like an app is running and not closing. I would recommend that you read this article, it may be able to help the issue.
Force an app to close on your Mac - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
