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I cannot play a quicktime movie on Yosemite

I have a Quicktime Movie (a short clip) that will not open. The alerts says:


Quicktime Player can't open "NBCKNTVDickPost_July262012.mov".

To see if additional software that will enable QuickTime Player to

open the movie, click Tell Me More



I clicked "Tell Me More" and there wasn't any additional software listed for Yosemite.


I need to edit this clip. Any ideas?

iMac with Retina 5K display, OS X Yosemite (10.10.3), NVIDIA GeForce GT 755M 1024 MB,

Posted on May 4, 2015 3:22 PM

Reply
3 replies

May 4, 2015 3:54 PM in response to Markie Ross

I need to edit this clip. Any ideas?

Make the clip compatible with the editing software you plan to use.


The message indicates your system is not configured with the codecs used to create the original MOV file. Either install the required codecs and allow the QT X player/Mac OS X Yosemite system convert the file for you or use a third-party conversion app to transcode the file to an edit compatible compression format.

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May 4, 2015 5:56 PM in response to Markie Ross



Thank you, Jon, this looks like the right answer, but I'm not sure how to do what you recommend. How do install the proper codecs?

The most logical approach would be to first determine what codecs were used to create the file. How to this depends on the software you have installed on your system. For instance, You can always try checking the system's "Info" window:

User uploaded fileUser uploaded file

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Here are four MOV files—one contains DV/LPCM data, another contains AIC/LPCM data, the third is an Animation/LPCM encode, and the last is a Motion PNG/LPCM file. each was encoded over the years specifically for editing but the latter two video codecs are now considered "legacy" and are no longer supported by QT X under Mavericks or Yosemite but are still compatible with QT 7 based apps. Unfortunately, the "Info" window may or may not always provide the required codec information. Other possibilities include other media players like the free VLC player:

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In this case the VLC Information "Codec Details" tab provides the needed codec references. The best option would probably be to use a dedicated media utility (like MediaInfo) specifically designed to provide very detailed codec information including the settings used to generate the file.

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This last is very handy when dealing with codecs like MPEG-4 AVC which employs profiles and level that specify the features and limitations placed on certain settings combinations.


Another approach that many Mac users apply is that of "Hit or Miss" codec installations. I personally don't recommend this approach since it is a non-specific solution. However, it will work in many cases. For instance, installing the Perian codec package would allow most common, non-proprietary content to be converted but not all. (E.g., a file containing DTS audio will convert the audio as an "empty" track.)


Another approach would be to use a free converter like HandBrake. This app is based on the FFmpeg codec framework which supports nearly any non-proprietary codec commonly used in current files. The disadvantage here is that you are limited to MPEG-4/AAC conversions for editing in QT X based apps.


In any case, once you determine which codec(s) is/are needed, you can locate, download, and install the appropriate codec(s) if available—including proprietary codecs like WMV, DivX, XviD, 3ivX, etc.

User uploaded file

I cannot play a quicktime movie on Yosemite

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