Hello I bougnt iTunes a long time ago and it took a bit of Hard work to put it on but I did and I wanted to buy fifa points with it so I put all the security questions in and then it took my money and I still havnt got my points yet or my money thanks you ber much froM Jamie
iPad Mini, iOS 8.3
Hi there Jamie,
It sounds like you made an in-app purchase on your iPad but you never recieved the content in the app. If that is the case you can report a problem with the purchase with this article:
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
- Visit reportaproblem.apple.com in your browser.
- When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
- Find the item you're having a problem with, then click Report a Problem next to it.
- From the Choose Problem menu, choose the issue you're having.
- Follow the onscreen instructions. You might be asked to describe the problem in a text field.
- Click Submit, and we'll review your problem.
If that is not hte case, can you clarify what the situation is?
Thank you for using Apple Support Communities.
Cheers,
Sterling
Fifa
