Exchange program for older Apple TV units

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Level 1

1 points

Exchange program for older Apple TV units

My wife and I are proud owners of multiple Apple TV units for several years now and have always highly recommended them to friends and family as a means for watching content on existing TV sets. To our disappointment—especially with my kids—we recently discovered that YouTube functionality has been removed from all prior generations of Apple TV units. This is quite upsetting as viewing YouTube content on our TVs was a major benefit to Apple TV ownership. We now face an unfortunate decision of whether to purchase replacement devices. We hate the idea of shelling out more money just so we can gain back functionality that was taken away from existing purchases.

Can I visit my local Apple Store and exchange our current Apple TV units for newer ones?

Also, what's to stop other channels/apps from being discontinued in the future?

- Sincerely, longtime Apple TV advocate

AppleTV 2, null

Posted on May 4, 2015 3:47 PM

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Answer 1

May 4, 2015 3:53 PM in response to KuYaW1LL

Unfortunately, there is no such exchange program available to you. I know it probably won't alleviate all your displeasure at the current situation, but as I understand it, it is Google that have made the decision not to support this old app and there is little that Apple can do about this.

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