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I added iCloud storage; I don't want to use it. How do I cancel monthly charge.

I added iCloud storage for a monthly charge. I no longer want to use it. How do I cancel it?

Posted on May 4, 2015 6:58 PM

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Question marked as Best reply

Posted on May 6, 2015 7:12 PM

Helo Judy,


It sounds like you would like to downgrade the storage plan you puchased for your account. This article should help you do that on your iOS device, Mac, or PC:


iCloud storage upgrades and downgrades

Downgrade your iCloud storage plan

You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.

iOS:

  1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X:

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows:


  1. Open iCloud for Windows or iCloud Control Panel.
  2. Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.


Thank you for using Apple Support Communities.

All the best,

Sterling

1 reply
Question marked as Best reply

May 6, 2015 7:12 PM in response to judyfromknoxville

Helo Judy,


It sounds like you would like to downgrade the storage plan you puchased for your account. This article should help you do that on your iOS device, Mac, or PC:


iCloud storage upgrades and downgrades

Downgrade your iCloud storage plan

You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.

iOS:

  1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X:

  1. Choose Apple menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows:


  1. Open iCloud for Windows or iCloud Control Panel.
  2. Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.


Thank you for using Apple Support Communities.

All the best,

Sterling

I added iCloud storage; I don't want to use it. How do I cancel monthly charge.

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