HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

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Q: My iPhone 5S was water damaged and stopped working. I submitted an insurance claim and received a new 5S.  The old 5S started working again.  I want to wipe it before returning it to the insurance company. Will that also wipe data on new phone?

My iPhone 5S was water damaged and stopped working. I submitted an insurance claim and received a new 5S.  The old 5S started working again.  For security reasons, I want to wipe it before returning it to the insurance company. Will that also wipe data and settings on the new phone?

iPhone 5s, iOS 8.1.3

Posted on May 4, 2015 8:30 PM

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Q: My iPhone 5S was water damaged and stopped working. I submitted an insurance claim and received a new 5S.  The old 5S started ... more

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