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about this mac does not work

since the latest update I can’t see my system information when i click on ‘about this mac’

i searched for system information directly through finder but that wouldn’t open either!


help!!!


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iMac, OS X Yosemite (10.10.2)

Posted on May 4, 2015 10:38 PM

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3 replies

May 4, 2015 10:45 PM in response to robf08afc

Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Reinstalling OS X Without Erasing the Drive


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Alternatively, see:


Reinstall OS X Without Erasing the Drive


Choose the version you have installed now:


OS X Yosemite- Reinstall OS X

OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X

OS X Lion- Reinstall Mac OS X


Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

May 4, 2015 10:50 PM in response to robf08afc

Boot to recovery by pressing and holding Command+R as soon as you hear the chime after rebooting or powering on until you see the Apple Logo.


If you see the language select just click the arrow


Choose re-install OS X and click continue


Then just continue to follow the prompts, you will eventually need to sign in with your Apple ID to install.


Re-installing does not erase your data, it will only overwrite the system files.

about this mac does not work

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