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my iphone 5s will not restore keep getting error 9 and 14

my iPhone 5s will not restore keep getting error messages 9 and 14

Posted on May 5, 2015 6:39 AM

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1 reply

Level 7

20,304 points

May 5, 2015 6:45 AM in response to anthonyfromgravesend

Get help with iOS update and restore errors - Apple Support

error code 9 often due to security software/firewall interfering with

needed connection.

error 14 generally relates to USB connection - try different cable and/or USB port.

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my iphone 5s will not restore keep getting error 9 and 14

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