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mbp 15 retina 2014 / 2 x kernel panic in 1 weeks

Hello,

im coming here to ask if its normal to have 2 kernel panic in one week .... it seems that the first kernel panic was due to chrome. ( BSD process name corresponding to current thread: Google Chrome He ) and the second one ( BSD process name corresponding to current thread: kernel_task ).


Do you have any idea what is it exactly ? Could this be an hardware problem ?

I'm very upset because i just bought this new mbp on oct 2014... just after my old mbp failed


Here is the first :


Anonymous UUID: AE92919F-6CF2-292B-02FE-6188EDABC62B


Wed Apr 29 19:47:32 2015

panic(cpu 2 caller 0xffffff800d0dc43e): Kernel trap at 0xffffff800d0a3699, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x000022171960f000, CR3: 0x00000001357d1061, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80324f46d0, RDX: 0x0000000000000821

RSP: 0xffffff8223013d20, RBP: 0xffffff8223013d50, RSI: 0x000000004169e77f, RDI: 0xffffff8012cc6630

R8: 0x0000000000000000, R9: 0xffffff8223013ed0, R10: 0x00007fff8f355502, R11: 0xffffe9cdaa000000

R12: 0xffffff8012cc6630, R13: 0xffffff8010c82000, R14: 0x000000000000b000, R15: 0xffffff804c46fc40

RFL: 0x0000000000010286, RIP: 0xffffff800d0a3699, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x000022171960f000, Error code: 0x0000000000000000, Fault CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff81ee765df0 : 0xffffff800d022f79

0xffffff81ee765e70 : 0xffffff800d0dc43e

0xffffff81ee766040 : 0xffffff800d0f3976

0xffffff81ee766060 : 0xffffff800d0a3699

0xffffff8223013d50 : 0xffffff800d07833e

0xffffff8223013f20 : 0xffffff800d0dc87c

0xffffff8223013fb0 : 0xffffff800d0f387b


BSD process name corresponding to current thread: Google Chrome He


Mac OS version:

13F34


Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x000000000ce00000

Kernel text base: 0xffffff800d000000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)


System uptime in nanoseconds: 119401425198737

last loaded kext at 112705725283494: com.apple.iokit.SCSITaskUserClient 3.6.7 (addr 0xffffff7f8f1c0000, size 36864)

last unloaded kext at 112810030517721: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8f1ba000, size 16384)

loaded kexts:

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

com.apple.filesystems.smbfs 2.0.3

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleGraphicsDevicePolicy 3.6.22

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.driver.AGPM 100.14.34

com.apple.driver.ApplePlatformEnabler 2.0.9d7

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD5000Graphics 8.2.8

com.apple.driver.AppleCameraInterface 4.26.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleIntelFramebufferAzul 8.2.8

com.apple.driver.AppleBacklight 170.4.11

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AirPort.Brcm4360 842.21.65

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.IOBluetoothHIDDriver 4.2.7f3

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.iokit.IOSurface 91.1

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.iokit.IOAcceleratorFamily2 98.23

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IO80211Family 640.36

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)

Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1



And the second one :


Anonymous UUID: AE92919F-6CF2-292B-02FE-6188EDABC62B



Tue May 5 17:31:24 2015

panic(cpu 0 caller 0xffffff80022dc43e): Kernel trap at 0xffffff80026665c4, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000113eb9000, CR3: 0x00000000049b9000, CR4: 0x00000000001606e0

RAX: 0x000000000000001c, RBX: 0x0000000000000002, RCX: 0x0000000000000018, RDX: 0x0000000000012990

RSP: 0xffffff81eec5be00, RBP: 0xffffff81eec5be30, RSI: 0x0000000000000000, RDI: 0xffffff8022fbbf20

R8: 0x0000000000000000, R9: 0xffffff80246aa0e0, R10: 0xffffff81eec5be20, R11: 0x0000000000000000

R12: 0xffffff8023009d00, R13: 0x000000000000001c, R14: 0xffffff802306f840, R15: 0xff000000ff000000

RFL: 0x0000000000010202, RIP: 0xffffff80026665c4, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000113eb9000, Error code: 0x0000000000000000, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff81c37b0c50 : 0xffffff8002222f79

0xffffff81c37b0cd0 : 0xffffff80022dc43e

0xffffff81c37b0ea0 : 0xffffff80022f3976

0xffffff81c37b0ec0 : 0xffffff80026665c4

0xffffff81eec5be30 : 0xffffff8002666dec

0xffffff81eec5be60 : 0xffffff80026523f8

0xffffff81eec5be90 : 0xffffff8002653e5e

0xffffff81eec5bee0 : 0xffffff800265beb0

0xffffff81eec5bf20 : 0xffffff800224a20a

0xffffff81eec5bfb0 : 0xffffff80022d7607



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13F34



Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x0000000002000000

Kernel text base: 0xffffff8002200000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)



System uptime in nanoseconds: 172163791831269

last loaded kext at 159691985031115: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f843fb000, size 20480)

last unloaded kext at 159004126840035: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f843fb000, size 12288)

loaded kexts:

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

org.virtualbox.kext.VBoxNetAdp 4.3.26

org.virtualbox.kext.VBoxNetFlt 4.3.26

org.virtualbox.kext.VBoxUSB 4.3.26

org.virtualbox.kext.VBoxDrv 4.3.26

org.pqrs.driver.Karabiner 10.5.0

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleGraphicsDevicePolicy 3.6.22

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.14.34

com.apple.driver.ApplePlatformEnabler 2.0.9d7

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleBacklight 170.4.11

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleCameraInterface 4.26.0

com.apple.driver.AppleIntelHD5000Graphics 8.2.8

com.apple.driver.AppleIntelFramebufferAzul 8.2.8

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AirPort.Brcm4360 842.21.65

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.IOBluetoothHIDDriver 4.2.7f3

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.iokit.IOAcceleratorFamily2 98.23

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IO80211Family 640.36

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)

Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Mavericks (10.9.5)

Posted on May 5, 2015 8:36 AM

Reply
Question marked as Best reply

Posted on May 5, 2015 8:58 AM

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

org.virtualbox.kext.VBoxNetAdp 4.3.26

org.virtualbox.kext.VBoxNetFlt 4.3.26

org.virtualbox.kext.VBoxUSB 4.3.26

org.virtualbox.kext.VBoxDrv 4.3.26

org.pqrs.driver.Karabiner 10.5.0

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

These 3rd party kernel extensions are the most likely causes (unless you have recently added RAM, and even then I would suspect the Anti-Malware product).


Boot into Safe Mode, and if the problem continues, then it is likely hardware. But I strongly suspect the anti-malware, as they frequently use undocumented kernel interfaces and then get it wrong.


But it could be from one of the other drivers. Make sure you have the correct version for Mavericks (I'm assuming you are using Mavericks based on your signature).


Also this post should be in the Mavericks forum. I'll as the hosts to move it.

4 replies
Question marked as Best reply

May 5, 2015 8:58 AM in response to Nathalizator

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

org.virtualbox.kext.VBoxNetAdp 4.3.26

org.virtualbox.kext.VBoxNetFlt 4.3.26

org.virtualbox.kext.VBoxUSB 4.3.26

org.virtualbox.kext.VBoxDrv 4.3.26

org.pqrs.driver.Karabiner 10.5.0

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

These 3rd party kernel extensions are the most likely causes (unless you have recently added RAM, and even then I would suspect the Anti-Malware product).


Boot into Safe Mode, and if the problem continues, then it is likely hardware. But I strongly suspect the anti-malware, as they frequently use undocumented kernel interfaces and then get it wrong.


But it could be from one of the other drivers. Make sure you have the correct version for Mavericks (I'm assuming you are using Mavericks based on your signature).


Also this post should be in the Mavericks forum. I'll as the hosts to move it.

mbp 15 retina 2014 / 2 x kernel panic in 1 weeks

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