How to re-enable my Apple ID? it says it is Disabled

Question

Level 1

0 points

How to re-enable my Apple ID? it says it is Disabled

Good Morning,

I need some assistance. Hoping someone on here has experienced this issue before. I was trying to Update some of my applications on my Iphone 5s and Ipad 2 and a window popped up stating "Your Apple ID has been disabled.

I tried to contact support by phone but since my devices are out of warranty they want me to pay for a simple question to re-enable my account.

If someone can help I would appreciate it greatly.

I logged into my Apple ID and reset my password. No where in My Apple ID website does it say I am disabled. Or to Enable account.

Thank you

iPhone 5s, iOS 8.3

Posted on May 5, 2015 7:09 AM

Reply

Answer 1

King_Penguin

Level 10

334,150 points

May 5, 2015 8:14 AM in response to kikozaid

If the account was disabled for security reasons then resetting its password, and then logging out and back into it where it's used (e.g. tap on your id in Settings > iTunes &App Store on your phone and log out and then back in), should fix it.

If not then try contacting iTunes Support online, that is free to do : http://www.apple.com/support/itunes/contact/

Reply

Answer 2

FelipeV

Level 6

10,660 points

May 5, 2015 11:21 AM in response to kikozaid

Did you try after you reset the password? That should have unlocked your account.

Reply