i paid 99cents to upgrade to 20 gb of stoage-cleared my bank-but has yet to upgrade my phone please advise

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Level 1

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i paid 99cents to upgradefrom 5 gb to 20 gb of stoage-cleared my bank-but has yet to upgrade my phone please advise on when or how this will happen

Posted on May 5, 2015 8:30 AM

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Answer 1

Level 6

8,311 points

You know this is cloud storage not phone storage, right? Go to Settings - iCloud - Storage. What does it say?

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Answer 2

You bought iCloud storage, not phone storage. The storage on the phone cannot be upgraded.

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