My iPhone 5 won't charge or turn on. I've tried different charging cables. I've tried a soft reset, but after a few seconds the screen turns black. No apple sign. I only see the red low battery sign. Its been plugged in/ "charging" for 4 hours. Please help.
Hello love.a.nurse,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone does not appear to be charging correctly, or doesn't appear to be responding at all, you may find the troubleshooting steps outlined in the following articles helpful:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Sincerely,
- Brenden
Phone won't turn on
