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Helpful answers
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May 7, 2015 11:17 AM in response to kgreskoby alex_h1,Hi kgresko,
To start troubleshooting this issue where you are unable to view email in the Mail app on your iOS device, I'd like you to please follow the steps below.
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website to make sure that the account is active and the password is correct.
- Make sure your settings are correct using Mail Settings Lookup.
- Restart your iOS device.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the affected email account.
- Tap Delete Account.
- Add your account again.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Have a good one,
Alex H.
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May 18, 2015 9:44 AM in response to alex_h1by kgresko,Thanks for the suggestion, but how do I delete the Apple mail account? I could not find it on my phone
