-
All replies
-
Helpful answers
-
May 7, 2015 12:20 PM in response to questuk2014by Jason L,Howdy questuk2014,
Welcome to Apple Support Communities.
It sounds like there’s an issue downloading and installing the over-the-air iOS update on your iPhone 5. The article linked below provides a lot of great information and troubleshooting tips that will resolve most issues like this one.
Resolve issues with an over-the-air iOS update - Apple Support
Cheers,
-Jason
-
May 12, 2015 7:29 AM in response to Jason Lby questuk2014,Hi Jason, Thanks for your answer. Sorry I took so long in replying. I followed the link you provided me. However, it has not fixed my problem. I have enough storage space. There is no progress bar that I see when I install it just instantaneously takes me to the home screen when I press the install button. When I try and update my iphone it is connected to the power plug so there is plenty of battery life. I have restarted the iphone numerous times but still doesn't work. I am clueless what to do next. I have Googled searched and looked on here but can't find the answer If you or anyone has any suggestions I appreciate it if you could tell me. Thanks
-
