questuk2014
Level 1 (0 points)

Q: Iphone 5 iOS 8.3 issues

Hello All, I am new to this forum. I am having some installation problems. I have an iphone 5. I'm having trouble installing the iOS 8.3.I go to settings > General >Software update > Install now > Then agree > But nothing happens. It just takes me to the front page. I have checked my usage I have 4.6 GB left. And my battery is over 50% charged. I have pressed restart but that changes nothing. I am scratching my head I don't know what to do. Does anyone know how I can fix this issue? Thanks in advance.

iPhone 5, iOS 8.3

Posted on May 5, 2015 1:03 PM

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questuk2014

Q: Iphone 5 iOS 8.3 issues

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  • Helpful answers

  • by Jason L,

    Jason L Jason L May 7, 2015 12:20 PM in response to questuk2014
    Community Specialists
    May 7, 2015 12:20 PM in response to questuk2014

    Howdy questuk2014,

    Welcome to Apple Support Communities.

     

    It sounds like there’s an issue downloading and installing the over-the-air iOS update on your iPhone 5. The article linked below provides a lot of great information and troubleshooting tips that will resolve most issues like this one.

    Resolve issues with an over-the-air iOS update - Apple Support

     

    Cheers,

    -Jason

  • by questuk2014,

    questuk2014 questuk2014 May 12, 2015 7:29 AM in response to Jason L
    Level 1 (0 points)
    May 12, 2015 7:29 AM in response to Jason L

    Hi Jason, Thanks for your answer. Sorry I took so long in replying. I followed the link you provided me. However, it has not fixed my problem. I have enough storage space. There is no progress bar that I see when I install it just instantaneously takes me to the home screen when I press the install button.  When I try and update my iphone it is connected to the power plug so there is plenty of battery life. I have restarted the iphone numerous times but still doesn't work. I am clueless what to do next. I have Googled searched and looked on here but can't find the answer If you or anyone has any suggestions I appreciate it if you could tell me. Thanks

  • by Kasi Modem,

    Kasi Modem Kasi Modem May 12, 2015 7:34 AM in response to questuk2014
    Level 1 (10 points)
    May 12, 2015 7:34 AM in response to questuk2014

    Hello,

     

    As I said here, update via iTunes