Safari isn't working because of a pop up help!

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Level 1

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Safari isn't working because of a pop up help!

I Was trying to watch captain America 2 and got a bit through the first couple seconds when this shows up on a new page (that I can't get out of)

NOw ow ive seen this before, and had no problem getting rid of it. But now if I get rid of the pop up, I can't get rid of the site, which gives me the same pop up in about 1.5-2 seconds (not a big time frame there, last time the regeneration gap was at least 3.5-4 seconds)

iPad Mini, iOS 8.2, I have McAfree

Posted on May 5, 2015 12:07 PM

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Answer 1

dominic23

Level 10

83,904 points

May 5, 2015 12:38 PM in response to Kgperry35

This is a scam. Please don’t call the number.

1. Force Quit .

Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.

2. Relaunch Safari holding the shift key down.

3. Turn off wifi and turn it back on.

Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.

For more info:

http://www.thesafemac.com/tech-support-scam-pop-ups/

Remove McAfee. This is an unnecessary app.

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