tvguy347

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Q: I connect my Retina Macbook Pro 2015 to my monitor and its off centered. What do I do?

I recently updated to a 13' Retina Macbook Pro, early 2015. I've tried connecting it to my VA2702W ViewSonic monitor and this is what I get:

It's significantly more blurry stretched out to 1920x1080 on my monitor. I then tried holding down the option key while hitting "Scaled" and I set the monitor to 1920x1080. Instead of it filling the screen like my prior Mac did, there is a 2 and a half inch black bar on the left side of my monitor, and the right half of the screen is cut off (to the point where the search icon is not visible).

I used another laptop, a Retina Macbook Pro late 2013, for comparison, and it works perfectly on my monitor. I'm not sure what the deal is here. I know my Mac has 2 graphic cards (I believe?) and the late 2013 one does not. Not sure what to do here. Help?

Thanks.

MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.2)

Posted on May 5, 2015 1:23 PM

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Q: I connect my Retina Macbook Pro 2015 to my monitor and its off centered. What do I do?

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by pedro d,

pedro d May 7, 2015 12:31 PM in response to tvguy347
Community Specialists

May 7, 2015 12:31 PM in response to tvguy347
Hello there, tvguy347.

When working with external displays and your Apple computer, the following Knowledge Base Article provides some very thorough and practical recommendations for working toward a resolution:

Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support

Start with the initial recommendations here and work your way down the document if the issue persists:
Update your software and firmware
Many common display issues can be resolved easily by making sure the software on your Apple computer and the firmware on your video adapter, display and Thunderbolt cabling is up to date. Check for updates for Apple products by using Software Update, the Mac App Store, or visiting Apple downloads. Check with the manufacturer for any updates that may be available for displays, extenders, or adapters not made by Apple.
It is very important to have the proper operating system installed for your Apple computer. Confirm what version of OS X originally came with your computer here, and confirm which version you are using by choosing About this Mac from the Apple () menu. Be sure you have that version or a later version installed for optimal display operation.
Should issues persist after updating, follow the steps below to troubleshoot these issues:
No video or no signal, image distortion, "snow," or flickering
Using Closed lid, Extended Desktop, or Mirroring display modes
Brightness or color isn't uniform
Pixel anomalies
Display is unusable after changing to an unsupported resolution.

Thanks for reaching out to Apple Support Communities.

Kind Regards,
Pedro.
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