I Recently started getting pop ups and I'm pretty sure have a virus on my Mac. So I tried to reset it. Now I'm stuck at this grey screen that asks for a "disk password" which I have no clue what it is. I tried my previous login password and it doesn't work. Please help!
MacBook Air
Hey Skoop_sum,
It sounds like you have a firmware password on your MacBook Air. If that is the case, check out the article below for to see if that is it and what to do if you are still having issues getting passed the password.
What is a firmware password and how do I set one up?
https://support.apple.com/en-us/HT204455
Take care,
-Norm G.
How to get past disk password page
