Q: iPad Mini random reboot, iOS 8.3

iPad Mini (1st gen) randomly reboots itself. Totally random. With lots of apps running, or only one app running. Has happened with many different apps. Sometimes it will take 15-20 minutes, sometimes it happens after 2 or 3 minutes. Sometimes it will freeze, as well – becomes unresponsive and require physical reboot.

I believe this started to occur after updating to iOS 8.3 (12F69). Updated recently (within last month or two).

Capacity: 12.7 GB, 12 GB available

Model number: MD531LL/A

Tried resetting via Settings > General > Reset > Reset All Settings, and Settings > General > Reset > Erase All Content and Settings, but it continues to exhibit the problem.

iPad mini Wi-Fi, iOS 8.3, 1st gen

Posted on May 5, 2015 8:45 PM

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Q: iPad Mini random reboot, iOS 8.3

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by joe_7399,

joe_7399 May 7, 2015 2:53 PM in response to michaelt.
Community Specialists

May 7, 2015 2:53 PM in response to michaelt.

Hi michaelt.,

Welcome to the Apple Support Communities!

I understand that your iPad seems to be randomly resetting itself. In this situation, I would recommend reading over and using the attached article as a reference for troubleshooting this situation.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Best regards,
Joe
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by michaelt.,

michaelt. May 7, 2015 3:08 PM in response to joe_7399
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May 7, 2015 3:08 PM in response to joe_7399

Thanks for the suggestion Joe – however, the device has the latest version of iOS, and all of the apps are up to date. I did a complete reset (Erase All Content and Settings), and the problem continues. I guess my next step is to take it up with Apple Support.

Thanks again,
--
michaelt
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by Geoide,

Geoide May 20, 2015 2:02 PM in response to michaelt.
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May 20, 2015 2:02 PM in response to michaelt.

Same problem. iPad mini 1st generación 8.3
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Q: iPad Mini random reboot, iOS 8.3

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by joe_7399,

by michaelt.,

by Geoide,

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