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Signature on Preview doesn't save after accept

I have no issue on getting the signature being detected, but after I click accept, the window just closes and nothing is saved, and the weird thing is the camera remain on. I think it's a bug problem but I don't know what I need to do? Clear, step by step instruction would be great. I also read from other thread about deleting a file to help with the bug (Library -> components -> delete all preview files, but there is nothing in my components folder. Please help!

MacBook Pro, OS X Mavericks (10.9.3)

Posted on May 5, 2015 6:35 PM

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1 reply

May 6, 2015 9:42 AM in response to alongtheboat

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.

Safe Mode - Mavericks also Yosemite


Safe Mode - About

Signature on Preview doesn't save after accept

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