My iphone 6 plus is stuck on itunes logo
I just got my new phone today. After getting it started in Itunes it got stuck with the itunes logo.
iPhone 6 Plus, iOS 8.2, need help now
User profile for user:
sterling r
User level:
Community Specialist
Hello Carlycat8,
If I understand correctly your phone is getting stuck at startup and won't get past the connect to iTunes logo. I would use the last section in the following article labeld "If your device turns on but gets stuck during start up":
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
Thank you for using Apple Support Communities.
Cheers,
Sterling