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When I delete an email from my inbox, it goes to Trash and I can see it there but after a month or so, it disappears.
Right now, they only go back to April 6th. I know I didn't physically delete them. It clearly is only keeping one months worth of deleted emails.
I want to keep all of my Trash emails until I delete them manually. I have the account settings for Deleted Messages set to NEVER.
What gives?
Mac OS X (10.7.5)
This is a terrible default setting because regardless of how many times I set it to Never delete mail out of my Trash folder, Mac Mail eventually switches back to 30 days and I lose email out of my Trash folder.
How can I force Mac Mail to NEVER delete email in my Trash folder or any other IMAP folder? Having the default state to be one that is permanently destructive isn't user friendly.
This is a terrible default setting because regardless of how many times I set it to Never delete mail out of my Trash folder, Mac Mail eventually switches back to 30 days and I lose email out of my Trash folder.
How can I force Mac Mail to NEVER delete email in my Trash folder or any other IMAP folder? Having the default state to be one that is permanently destructive isn't user friendly.
Hi ScubaJenn,
If your deleted mails in the Trash folder are being deleted after a certain amount of time, regardless of how you set your Deleted Messages settings, it may be due to the server-side settings set by your email service provider, as noted in this article:
If you have an Internet Message Access Protocol (IMAP) account whose server is set up to delete older messages, messages will be deleted regardless of how you set the option to permanently erase messages in Mail preferences.
Regards,
- Brenden
My email provider is Apple. It's a .mac aka .me account. The incoming server is "p03-imap.mail.me.com". The outgoing server is iCloud. Is there maybe a way I can get them from iCloud, and if so, how would I do that?
It's strange because this didn't use to happen, so I'm thinking maybe the iCloud does have something to do with it.
Hi ScubaJenn,
If you are using iCloud for your mail and would like to retain "deleted" messages past 30 days, you may find this portion of the following article helpful:
Change where deleted messages are stored
By default, iCloud Mail moves messages to the Trash when you delete them, and messages in the Trash are erased permanently when they’re 30 days old. If you don’t want your messages to be automatically erased after 30 days, you can have iCloud Mail move them to another folder.
Choose Preferences from the Action pop-up menu
in the sidebar.
In the General pane, select “Move deleted messages to,” choose another folder from the menu, then click Done.
Regards,
- Brenden
Mac mail is deleting emails from my Trash
