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Apple watch exercise not counting

I Went for a 20 minute outdoor walk today using the Workout app, with my phone GPS on And I didn't get credit for even one minute. I had my hands in my pockets because it was cold but given I was using gps, shouldn't it have given me credit in the exercise ring?

Posted on May 5, 2015 9:50 PM

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Posted on Jan 27, 2017 7:08 AM

I go to the gym for an hour in the mornings. Spend half my time on the treadmill and the other half on the strength and stretching machines. I noticed it hadn't been counting towards exercise. It was saying that I took so many steps and such speed for such distance, but still not exercise. I tried the workout ap which counted as a work out and did what it was supposed to but still did not count anything towards my exercise goal. This is very frustrating as I switched from the Fitbit to the Apple Watch hoping for more accuracy. Apple needs to find a real fix for this. User uploaded file

133 replies

Jan 27, 2018 12:51 AM in response to TahoeC

I use the workout app for brisk evening walks, but a couple of days ago went for a 8+ km dog walk around a nature reserve which took over 1.5 hours (without using the workout app) and was only credited 9 minutes, even though I had 11k steps and it showed the correct distance! How can it get the distance and steps reasonably correct but think you’ve not the exercise?

Jan 27, 2018 11:27 AM in response to MSwanston

How can it get the distance and steps reasonably correct but think you’ve not the exercise?


I don't know the answer but offer some possible explanations:


1) you're Watch is defective.

2) you're watchOS is corrupted

3) the watchOS is buggy

4) you're idea and Apple's idea of exercise differs.


Most people want to believe item 3, that Apple screwed up. Maybe. Maybe not. I think a lot of people don't understand item 4.


Apple, like all fitness device manufacturers, uses a proprietary algorithm to determine what level of activity is exercise. All these algorithms use a variety of metrics to determine that level, and likely none are the same. It's like have two, three, four, or more coaches, each telling you something different about how hard you have to work for exercise to be beneficial. One coach tells you the others are babying you and 'that's no workout!' Apple isn't telling.


These metrics are certainly heart rate, and almost certainly time and distance. Step? Personal physical data? Maybe. Temperature. Arm (with Watch) movement— absolutely. There may be more. Some or all of them need to reach a minimum level for Apple to call it 'exercise'. Failing to sustain the minimum for one or more of these metrics, means a loss of a minute of exercise.


User A averages 30min/mile while user B averages 15min/mile while. Each gets 60 exercise minutes for a 60mini walk. But if User B hangs with user A, even though the steps are the same, User B fails to earn a full 60 Exercise Minutes because he's below his typical level.


If, during your walk, you don't move fast enough to satisfy Apple's algorithm, you don't earn Exercise minutes. If you are moving fast enough, but slow down to smell the roses, you stop earning Exercise minutes.


At least that's how I think this works. My Outdoor Walks are definitely logged on my rings.

Feb 20, 2018 5:02 AM in response to TahoeC

I have this same issue and it straight up ticks me off - actually makes me want to go back to my Fitbit for activity tracking but who wants to wear two devices? For example I walked 30 minutes this morning with my dog which was not any type of record setting activity but we consistently WALKED at about 3 mph for 30 minutes, i.e. did not stop for 💩 or anything, and my Apple Watch registers only 17 minutes of activity. I am irritated. Not every day is a run day for me and not every day is super intense activity but I would like an accurate record of my exercise (not as concerned with calories captured here). Pairing the watch again doesn’t seem to have fixed the issue. Help?!

Feb 21, 2018 12:50 PM in response to Jonathan UK

I missed this part of your earlier response:


If you would prefer to receive Exercise credit for workouts regardless of their intensity levels, track them via the Workout app using Other as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher.


My question now is— if the workout is not defined when using Other, what metrics to we observe to constitute an undefined workout? I'll give it a try to find out (maybe) what's what.


To me, that feels somewhat like cheating, but realize it's a personal decision. Ultimately, I only care about what's good for me and my heart and that helps me let go of the 'cheating' consideration.

Feb 21, 2018 1:16 PM in response to PodGui

Wow. Not the type of helpful response I was expecting from the Apple community. Thanks for judging my lifestyle which you know zero about. Perhaps I can coming back from a serious illness and ALL activity is an accomplishment and should be recorded and celebrated. Perhaps a lot of things . . . I am truly shocked by your critical reply.

Feb 22, 2018 9:55 AM in response to socks0807

If you thinking judging you or being critical of your lifestyle and are truly shocked, then your reading comprehension needs much work. You believe you should get credit for everything you deem exercise; Apple believes their standard of a brisk walk must be met for an Outdoor Walk to count as exercise.


Jonathan gave you an option. I don't agree with such an option. You have a decision to make. You chose to take offense. Oh, well. Your choice.

Feb 22, 2018 10:39 AM in response to George Chapman

I wouldn't know based on very little information. Many things could be in play. The recurring theme here is Apple the Watch is defective somehow.


Let's assume for your situation your Watch and software are working properly. Your data entered in the Health app is used in measuring your workouts. Given that, Apple may posit an easy workout for you is difficult for me, based on my Health data. Your goals set in any given workout compared to how you complete them will also affect workouts.


In the link I posted previously, you can see that you can close a Move ring outside of a workout or without a specific workout at all. Stands are a little more than just standing, though. There needs to be some movement for about a minute to get Stand credit.


The Watch records all your activity using the common metrics most fitness devices use— average speed, distance, time, steps, temperature, average heart rate, and peak heart rate, I believe. All these are recorded for you to review.


Apple is clearly trying to make us healthier and is focusing on cardio-vascular activity to do so. Closing Move and Stand ring shouldn't be difficult once it's understood what's required. You seem to have no difficulty with closing not only those, but the Exercise ring as well. You might consider increasing your goal(s) and challenging yourself more.


My workouts for the Watch are solely Outdoor Walks. I've found that over three months, it's become a little more difficult to earn Exercise points. At the very beginning I attributed this to slowing down at various times even though my average speed was 20min/mi. When I slow, Exercise credit isn't given. So I made sure I kept my pace up and all was well for over two months. Then I found I wasn't getting minute-for-minute credit. Reviewing my Workout stats I saw that my average heart rate had dropped noticeably from my first workouts. I believe heart rate is one of the metrics used in calculating progress. My improved conditioning made it harder to close that ring, so now I have to push myself a little more.


If you use the Other method, your green ring will close pretty much no matter what you do or don't do. If you have no trouble meeting your current goals within a specific Workout, your green ring will close fairly easily. The other two are fairly easily closed, the red ring also based on whatever goal you set.


Apple has monthly challenges that are based on your data and previous performance to challenge you to increase your level of activity. These will change as your level of conditioning changes.


Check out the information at the above link and consider increasing your goals. That should help you figure out what's what.

Apple watch exercise not counting

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