Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
HI
i I have had issues connecting to wiif on iPhone 4s after latest update, apple have opened a dilute regarding this under eu consumer law as no one wants to take responsibility, been contacting person via e mail but getting no response, anyone help with this as getting peeved off now, no cover for phone as 2 years old and Vodafone want to charge for it to get repaired
iPhone 4S, iOS 8.3
What steps have you taken to resolve the issue?
I don't know what Apple's policies are regarding "opening a dispute" but I know in my line of work I'm not allowed to discuss anything with the customer and refer the issue to our legal department. The legal team doesn't do anything either until they receive notice of a court case or notice from an attorney. I'm sure if the EU felt Apple's warranties were unfair they would force Apple to change them or they wouldn't allow Apple products to be sold in the EU. At this point you may not get any response from Apple whatsoever until they hear from an attorney or from the EU Consumer Protection Department.
Open case for dispute
