Need help to remove iCloud lock

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Level 1

2 points

Need help to remove iCloud lock

Hello,

I am from Vietnam. My company bought some iPhone 6 and 6 plus in March from a reseller in Hanoi. During usage, our staff has been tricked to activate iCloud function - FindMyIPhone.

Can you help us to removed the iCloud lock of this iPhone?

The model is Iphone 6 Plus 128GB. The IMEI is xxxx.

I have the contract, payment order, receipt, delivery bill to proof that iPhone is brand new.

Thanks,

iPhone 6 Plus, iOS 8.3

Posted on May 6, 2015 5:16 AM

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Answer 1

May 6, 2015 5:19 AM in response to binhbop

We are all fellow users and not Apple employees so cannot assist with removing a lock. Apple does not get involved since the iCloud, Find My Phone lock is an anti-theft deterrent system.

The only way to remove the lock is to use the Apple ID and password that were used to turn on Settings > iCloud > Find My Phone. Without that you cannot remove the lock.

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