I cannot backup my phone.
Hi. im switching from iPhone 4 to an iphone 5.
my last backup of iphone 4 was in nov 13. so obviously its been a while. now when i try to sync it to my computer (Win 7), i plug it in but iTunes does not let me backup. it only gives me an option to RESTORE FROM BACKUP or SETUP AS A NEW PHONE.
i have the latest itunes and the iphone software.
i have attached a couple of snaps.
backup option under Devices is also greyed out.
any help would be grateful
thanks