repair

Question

repair

i fell off my bike and the ipod screen cracked even in one of their cases and in a padded jacket. i sent it back and they won't repair it saying it costs too much to repair but tell me that new apple products in store, however they will gladly sell me a new one, as i only got this one less than a year ago at over £200 my parent want buy me a new one and will not be buying anymore of your products anymore so my little sister won't be getting a nano anymore

ipod fifth generation, Windows XP

Posted on Oct 23, 2006 7:29 AM

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Answer 1

Bryan Mick

Level 6

13,020 points

Oct 23, 2006 7:36 AM in response to --pearl--jam--

I don't understand. Did you have a question? You fell off your bike & broke your iPod and you blame Apple for this?

Are you wanting to get it repaired? There are plenty of third-party repair services who can install a new screen. Try googling 'ipod repair' and see what comes up. I see iPodresq recommended a lot on these forums. You might see what they say.

Good luck.

Cheers!
-Bryan

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Answer 2

Jeff Bryan

Level 9

61,791 points

Oct 23, 2006 7:48 AM in response to --pearl--jam--

"my parent want buy me a new one and will not be buying anymore of your products anymore so my little sister won't be getting a nano anymore"

So there!!

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Answer 3

Oct 27, 2006 1:54 PM in response to Bryan Mick

ok I have a question to add to this...I had a similar problem and basically I sent my iPod in and they charged my mom's credit card to tell me that they won't fix it....if there are so many other "third parties" that will fix it, then why the heck did they not tell me that when I first emailed them my problem. Instead they just told me to send it in and charged me $40 for it! If apple makes the products....shouldn't they be the one's to fix them?? So, I guess thank you for cheating me out of $40.

MacBook Pro Mac OS X (10.4.8)

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