app store does not open and also OS software update!!

I have MacBook - 13-inch, Aluminum, Late 2008 - Software OS X 10.9.5 (13F1077) - Processor 2.4 GHz Intel Core 2 Duo - Memory 8 GB 1333 MHz DDR3


OS update does not work when i click it, neither app store!


i click them but nothing happen. app store jump twice from the dock and then stops.


what is the problem? and more important what is the resolution?

MacBook, OS X Mavericks (10.9.5)

Posted on May 6, 2015 8:49 AM

Reply
5 replies

May 6, 2015 8:56 AM in response to BasimKSA

Try these steps:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disc Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disc Permissions and then on Repair Disc Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds


Hope this helps!

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app store does not open and also OS software update!!

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