Can't change gmail password

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Level 1

5 points

Can't change gmail password

I keep getting a message that my gmail password is incorrect. I know it is correct because I am receiving emails- but I can't sent them.

I know this is crazy and I feel so stoopid but I can't change my gmail password on my iPhone6. I go to Settings>Mail, Contacts, Calendars. Then I chose my gmail account. Next screen, I click on my gmail account. Next screen shows my Name, Email, Description, Outgoing Mail Server, and Advanced. It does not show my password of give an opportunity to change it.

Do I really have to delete the account and re-add it just to correct my password?

Posted on May 6, 2015 10:18 AM

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Answer 1

May 6, 2015 11:29 AM in response to mjadse

Deleting and re-adding the account is the easiest way. The problem is that you need to enter the password twice, once for incoming and a 2nd time for outgoing.

You might want to consider the gmail app for iPhone. It's very good, includes Push, and is easier to set up.

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Answer 2

mjadse Author

Level 1

5 points

May 6, 2015 1:32 PM in response to Lawrence Finch

You said deleting and re-adding the account is the easiest way... is that the only way? Once it is added, there is no way to change it?
(Thank you for the idea about the gmail app but I've got a variety of email accounts.)

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Answer 3

May 6, 2015 3:56 PM in response to mjadse

You can also go into Mail,Contacts,Calendars, tap on the account name. Then Account > SMTP > Gmail SMTP server and enter your password.

Unless you have a gmail MS Exchange account. Then you will have to delete it and add it back.

Note also that Google has started disabling passwords on what it considers "insecure" servers, unless you go to your gmail settings via a web browser and choose a setting to allow use from insecure servers.

And another complication is if you have enabled 2 factor authentication on your gmail account you will have to generate an application-specific password to use the generic mail app on the iPhone; your regular gmail password won't work.

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Answer 4

mjadse Author

Level 1

5 points

May 6, 2015 3:58 PM in response to Lawrence Finch

Thank you- very interesting and very helpful. I didn't have 2-step-verification but I did have access for less secure apps turned off. That explains why sometimes it seemed to work and sometimes it didn't.

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