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Iphone turns off randomly

Hello everyone,

I have an iPhone 6 16GB with iOS 8.3, I have it since Nov last year, everithing cool but since 2 weeks ago when it's in stand by, I'm not sure if is off or what, the screen don't turn on. It doesn't respont to "home button" or "unlock button" only restarting it. That happens twice a day but not always, I mean some days.

Some Ideas?

iPhone 6, iOS 8.3, 16GB

Posted on May 6, 2015 11:51 AM

Reply
2 replies

May 6, 2015 12:27 PM in response to lsfvllf

Thank you for using the Apple Support Communities


You may need to restore the iPhone. This will install a fresh copy of iOS onto the device. If the device comes back on, I would make a backup on either iCloud or in iTunes and then when the restore is complete you can just restore the device to the backup.


Use iTunes to restore your iPhone, iPad, or iPod to factory ...



-Zeph

Iphone turns off randomly

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