sign in and other problems with browsers on yosemite

Question

Level 1

8 points

sign in and other problems with browsers on yosemite

For the past few months, it seems like I have been having logon, or even webpage loading problems. Case in point, using Safari and or Chrome, Facebook has been a major problem, it loads the page, mostly half way and not all pictures or videos show or work, plus searches using google either

don't search <just sits there cycling> or works sometimes, sometimes not. I have tried other browsers as well such as Opera, Firefox, and have had similar experiences. Mostly, sometimes they work, sometimes not. I don't know if it is a settings problem or something else, but it is quite frustrating. Any help would be greatly appreciated.

OS is Yosemite 10.10.3

iMac (Retina 5K, 27-inch, Late 2014), Other OS, OSX 10.10.1 Yosemite

Posted on May 6, 2015 10:53 AM

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Answer 1

rkaufmann87

Level 10

140,532 points

May 6, 2015 11:06 AM in response to grandpamike

Well you have way too many browsers installed. I would recommend uninstalling all and only keep Safari and possibly 1 more. Also, have you considered the issue is possibly your modem, router or ISP? If you have other devices that are working fine that does not mean anything really. I'd recommend restarting the modem, router and and finally the iMac.

Finally your machine is new, if it is less than 90 days old or if you have already purchased AppleCare (strongly recommended!!!) then give AppleCare a call. If you don't know the number then please click https://www.apple.com/support/appleid/

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Answer 2

grandpamike Author

Level 1

8 points

May 6, 2015 11:18 AM in response to rkaufmann87

Thanks for your response. I have 4 browsers on my iMac, but only have Safari and Chrome on, the others are used occasionally, as they seem to work better at certain times during the day. I have rebooted my iMac, and that did not have any impact will do the router <I have Att Uverse> tmrw

to see if the problem is there.

Funny thing, all my browsers on my PC work fine and I even have more there, like Seamonkey which is a nice browser. But, I will give it a shot tmrw and let you know if that helped. Thanks again.

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Answer 3

WillUHD

Level 1

5 points

May 6, 2015 11:22 AM in response to grandpamike

Make new admin user account and see if the issue happens there. If the issue persists in the new user, it's likely your internet/router but since you have PCs that don't have an issue I'm guessing the test user will work fine.

Let us know how the test user worked.

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Answer 4

rkaufmann87

Level 10

140,532 points

May 6, 2015 11:40 AM in response to grandpamike

grandpamike wrote:

Thanks for your response. I have 4 browsers on my iMac, but only have Safari and Chrome on, the others are used occasionally, as they seem to work better at certain times during the day. I have rebooted my iMac, and that did not have any impact will do the router <I have Att Uverse> tmrw

to see if the problem is there.

Funny thing, all my browsers on my PC work fine and I even have more there, like Seamonkey which is a nice browser. But, I will give it a shot tmrw and let you know if that helped. Thanks again.

Uninstall all the other browsers except Safari and Chrome.

As I mentioned in my original post please restart the modem and router even if your PC (and other devices) are working fine. Also ensure they have up-to-date firmware. If you use an Apple Airport Extreme or Airport Express Router then you will receive firmware updates via the Mac App Store's update tab. If you use a third party device you will need to refer to your user manual to find out how to check for firmware updates.

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Answer 5

Linc Davis

Level 10

209,547 points

May 6, 2015 2:26 PM in response to grandpamike

Uninstalling browsers will have no effect on the problem. As a first step, I suggest you follow the instructions in the support article linked below:

Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load - Apple Support

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Answer 6

grandpamike Author

Level 1

8 points

May 6, 2015 5:01 PM in response to Linc Davis

Using Safari, this is what is at the top of my page, I use Yahoo.com as my home page, and I don't get the same with other browsers. This, I would guess is a problem with Yahoo and not my machine or OS. I am thinking, that the slow loading on Facebook and not all pictures appearing might be a Facebook problem as well, as all of my software is up to date.

The major problem that bothers me is that Google search, now has become a hit and miss situation, sometimes it works, sometimes not, again, unless others here have problems with Google search, then it also can be a Google problem, not mine. I will keep on working to figure out what is happening and keep in touch with this forum for any other suggestions. I will try to do what you suggested.

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Answer 7

Linc Davis

Level 10

209,547 points

May 6, 2015 5:57 PM in response to grandpamike

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...

and confirm. Test.

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Answer 8

grandpamike Author

Level 1

8 points

May 6, 2015 7:39 PM in response to Linc Davis

Did that, it did not work. Funny thing though, I tried 4 different browsers and they all get the same message. Really odd. They do work intermittently, but right now zero.... Could it be a Yahoo problem ?

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Answer 9

grandpamike Author

Level 1

8 points

May 6, 2015 7:51 PM in response to Linc Davis

Just checked the net, seems like a lot of people are having similar problems, so I must believe that it is Yahoo based not each of my browsers.

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Answer 10

grandpamike Author

Level 1

8 points

May 6, 2015 8:05 PM in response to grandpamike

Now all my browsers work, so I will suffer with the rest of the net until Yahoo fixes this. Thanks for the help.

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