Can I unlock iphone without itunes by restoring from icloud ATT?

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Level 1

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Can I unlock iphone without itunes by restoring from icloud ATT?

At the ATT web site it seems to indicate you need to use itunes to erase and restore you iphone to unlock it. But at the apple web site it seems to indicate you can do it all through icloud. Is that correct?

(ATT has authorized the unlocking.

Posted on May 6, 2015 5:34 PM

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Answer 1

ChrisJ4203

Level 10

230,347 points

May 6, 2015 5:35 PM in response to latichever

No, you need to restore the device as new via iTunes before you can restore any other way. The restore in iTunes completes the unlock process. The email you received from AT&T stating the unlock was complete would have said that. Don't attempt until after the time period stated in the email from AT&T.

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