henriema1
Level 1 (0 points)

Q: why is my email different for me to change my security questions

I only have one primary email nothing else. I cant remember my security questions, but when I send them it goes to an email that I don't even know. I've tried changing it but I  dont know how. I have money in my account I want to use but it wont let me with out the secuirty questions I dont remember.

iPhone 5c

Posted on May 6, 2015 6:22 PM

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henriema1

Q: why is my email different for me to change my security questions

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  • by Niel,

    Niel Niel May 6, 2015 7:08 PM in response to henriema1
    Level 10 (314,606 points)
    Mac OS X
    May 6, 2015 7:08 PM in response to henriema1

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


    The email you’re seeing is your account’s rescue email address. Changing it requires supplying two of the answers.


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