[Share] How I fix MobileDeviceHelper & disnoted take cpu utilization 13-15% problem
Symptoms
- Start iTunes
- MobileDeviceHelper task will show up in the Task Manager, and it consume my CPU utilization 13-15% at all time (even iTunes was closed)
- If I end MobileDeviceHelper task, disnoted task will take it place. (iTunes is running)
- If I end disnoted task, MobileDeviceHelper task will take it place. (iTunes is running)
- Step 3 & 4 will repeatedly occur if iTunes still run. I can successfully end both task only if iTunes was closed.
What I tried
| No. | Action | Result |
|---|---|---|
| 1 | Re-install iTunes | Did not fix the issue |
| 2 | netsh winsock reset, and restart my PC | Did not fix the issue |
| 3 | Ensure that KIS2015 did not involving to all iTunes/Apple related process | Did not fix the issue |
| 4 | Make disnoted.exe and MobileDeviceHelper.exe run with Windows 7 compatability mode | Yes, this fix my issues, for now. |
My setup info:
1. iTunes v12.1.2.27 64bit
2. OS : Windows 8.1 64bit (last update on April 16, 2015)
3. I did not Sync any idevice with this PC (I do sync it with my MBP with Wi-fi sync enabled)
4. I use Kaspersky Internet Security 2015 (disnoted and MobileDeviceHelper were added to trusted application by itself)
PC-OTHER, Other OS, Windows 8.1 64bit
