Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My stock iPad mail icon goes to home screen

MY stack mail icon goes black & then goes to home screen. I've tried on/off & reset

iPad 2, iOS 8.3

Posted on May 6, 2015 11:59 PM

Reply
1 reply

May 7, 2015 12:04 AM in response to DBK8107

Always begin troubleshooting issues with this standard progressive three step process: Restart, Reset, and Restore


Start by restarting your iPad. Press and hold the power button until you see the red slider. Slide to turn off the iPad then power it back on.


If that doesn't work, then you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try one again again to see if the problem persists.

If it does, Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


My stock iPad mail icon goes to home screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.