MacBook Pro Early 2015 Bluetooth problem

Question

Level 1

5 points

MacBook Pro Early 2015 Bluetooth problem

Hi there, i buy couple of days ago, new MacBook Pro 13 Retina Intel 6100 with 8GB Ram and 128GB SDD,

I have huge problems with Bluetooth functionality !

When I start my computer, Bluetooth is not Available, i need to turn it off, plug off thunderbolt cables from monitor and gigabit ethernet, turn computer on, and then Bluetooth functionality is back.

I try to reset CMS by hold shift+ctrl+option+power - but still - when computer is started, bluetooth functionality is gone, not always, but very often.

OS Yosimite !

MacBook Pro, OS X Mavericks (10.9.2), null

Posted on May 7, 2015 12:53 AM

Reply

Answer 1

syngress Author

Level 1

5 points

May 26, 2015 10:04 AM in response to RandyHKI

I'm sure, loot of customers waiting for yor feedback,

I visited today aple store, version presented by their employee is not surprise,

there is no problem at all, no one reported the problem, there is no problem at all, everything is ok.

The standard version, which they learn by heart.

If I have any problems with my Macbook Pro, I can always return equipment and service check it out.

Well, service my a*s

Reply

Answer 2

Sep 25, 2017 8:50 PM in response to brandobot

My MacbookPro 15" Retina late 2015 also has this "Bluetooth not available" problem. If I trash the bluetooth preference file, it works for a couple of hours only.
Resetting the SMC brings it back but not permanently. I've had to reset the SMC 3 times in the last couple of months.
Looking for a permanent solution

Reply

Answer 3

syngress Author

Level 1

5 points

May 9, 2015 12:20 PM in response to syngress

I understand that Apple does not want to speak up about this problem,

and the only solution is to refer this case to the press ?

Maybe you have problem with your OS, maybe you have some hardware problems,

the only solution for that, is to speak about it, try to find solution !

Reply

Answer 4

FoxFifth

Level 10

468,801 points

May 9, 2015 1:21 PM in response to syngress

This is a user-to-user support forum, not Apple. It may be that you haven't had a response because no one here has seen that exact problem or knows what to recommend. You are welcome to refer the case to the press but you may get better or faster results by contacting Apple Support or returning the computer and getting another one. If you bought it directly from Apple there is a 14 day return period.

Reply

Answer 5

May 10, 2015 5:46 PM in response to syngress

Thank you for posting this, I was going a little crazy working out why my Bluetooth would work sometimes and not other times.

I have a workaround now thanks to you, and then will chase up with Apple when I have the time.

Reply

Answer 6

syngress Author

Level 1

5 points

May 11, 2015 11:30 PM in response to FoxFifth

I'm 100% sure that someone from Apple watch this thread 😉

So this is warning for everyone who wanna buy new Macbook Pro with Intel 6100 !

If you want to have problem's with bluetooth ! buy new Macbook Pro !

Reply

Answer 7

RandyHKI

Level 1

0 points

May 26, 2015 7:32 AM in response to syngress

I have currently this problem and I took my macbook pro to a local store to find out and repair it... Will get to know in 7 days whats wrong.

Reply

Answer 8

RandyHKI

Level 1

0 points

Jun 4, 2015 9:34 AM in response to syngress

Today I got my macbook pro retina early 2015 back and the AirPort card was broken so they replaced it and the bluetooth works now.

Randy

Reply

Answer 9

aaron-OZ

Level 1

4 points

Jun 23, 2015 3:38 PM in response to syngress

Try logging out of your Mac user account ( menu > Log Out…) and back in again and your Bluetooth functionality will return.

This is a temporary solution until Apple releases the OS X 10.10.4 update.

Reply

Answer 10

mact074

Level 1

4 points

Jul 18, 2015 10:29 PM in response to syngress

Hi, i have a lot of problems with my mac retina early 2015! 512GB/16gb RAM/ i7

Well... everything is wrong, wifi doesnt work, bluetoth somethimes, it restarts, frozzeeen! battery problems! i didnt send it to warranty yet, but im really sad about this!

Reply

Answer 11

Oct 23, 2015 2:24 PM in response to syngress

We have over 20 Macbook Pro Retina's, (early 2015 models) that exhibit the same "bluetooth not available" error. For some machines, doing a pram and smc reset allow the user to use bluetooth for a period of time, then it goes back to unavailable and no longer works.

Reply

Answer 12

Oct 26, 2015 1:02 AM in response to syngress

plug off thunderbolt cables from monitor and restart worked for me!

Reply